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Ficha da Oferta de Emprego

English Hotel Reservations & Sales Specialist (m/f)

Prestação de serviços de marketing e de apoio a acções de marketing, incluindo exploração e gestão de centros de atendimento telefónico e similares - Turismo

We're looking for sales experts providing travel advice, reservation solutions and partner offers for IHG customers, passionate people who are willing to learn and develop to be the best in an ever-evolving role.

Our Offer

• Work place: Lisbon (Entrecampos - Edifício Marconi);
• Base salary + Holiday bonus + Christmas bonus + Lunch Allowance;
• Private health insurance after 6 months of employment;
• Stable work and career progression;
• Work schedule between Monday to Sunday, from 7 a.m. to 10 p.m.;
• Rotating shifts and days off;
• Excellent work opportunity in a leading multinational company;
• Intensive training and integration phase;
• Sport activities and events hosted by the company.

Responsibility

• Establish an efficient, courteous and personalized contact with IHG’s customers by telephone;
• Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions;
• Assist guests with all questions relating to “pre”, “in” or “post travel” concerns.

Join us! Be part of a multicultural environment.

Agente
English Hotel Reservations & Sales Specialist (m/f) (Vendas)
12 Ofertas


Lisboa (Localização Lisboa)

Requisitos

Estudos mínimos Ensino Secundário
Requisitos mínimos Your Profile

• High school diploma (preferred but not required);
• Native level of written and verbal communication skills in English;
• Good communication and strong customer service skills;
• Hotel/travel or call center experience desired;
• Strong web-based navigation skills;
• Ability to embrace technological and organizational changes;
• Ability to use tools and resources to represent the geographical needs of the caller.

Contrato

Tipo de contrato Outros contratos
Horário de trabalho Disponibilidade Total Work schedule between Monday to Sunday, from 7 a.m

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